The project involves studying the IT infrastructure of a relevant information system (IS)/ information technology (IT) used by STCIt must be STC company7 Analysis of Existing System .Analyze the key problems of the existing system used by the company. Also discuss the Information Systems used within the company for example: Transaction processing systems (TPS)Enterprise Resource Planning (ERP) SystemsFunctional Area Information SystemsBusiness intelligenceDSS8 Possible Solutions and Suggestions for the company What are your suggestions to help the organization in solving the key problems.9 Conclusion Summarize your report Guidelines for the assignment: Use font Times New Roman, 12 font sizeUse 1.5 line spacing with adjust to all paragraphs (alignment).Use the footer function to insert page number.Ensure that you follow the APA style in your project and references.The minimum number of required references is 3.Your project report length part 2 should be between 1200 to 1300 words But the total does not exceed 3000 words . Follow the solution file for part 1 with attachmentsCollege of Administrative and Financial Sciences
Assignment part 1
Deadline: 17/10/2020 @ 23:59
Group 9
Course Name: Management of
information systems
Course Code: MIS 201
Semester: 1
CRN: 10602
Student’s Name and ID :
Afnan Aldossary s170362908
Student’s Name and ID :
Ahood Alghamdi s180263592
Student’s Name and ID :
Sara Algahtani s180159873
Table of contents
Introduction ………………………………………………………………………………………………………………….. 3
What does the assignment about, briefly explain the distinct features: …………………………….. 4
Brief background of the business including organization details, purpose, and
organizational structure…………………………………………………………………………………………………. 4
Organizational structure………………………………………………………………………………………………… 5
Strategies ………………………………………………………………………………………………………………………. 6
Cost leadership ……………………………………………………………………………………………………………… 6
Product differentiation…………………………………………………………………………………………………… 6
The market segmentation ………………………………………………………………………………………………. 7
The strategies that improve the performance of STC ………………………………………………………. 7
Hardware System of the Company …………………………………………………………………………………. 8
Software………………………………………………………………………………………………………………………… 9
Information Security ……………………………………………………………………………………………………… 9
Network ………………………………………………………………………………………………………………………. 10
Telecommunication ……………………………………………………………………………………………………… 10
Conclusion:………………………………………………………………………………………………………………….. 10
Introduction
Saudi Telecom Company is a telecommunication company whose headquarter is in
Riyadh, the capital city of Saudi Arabia (Alfahl & Sanzogni, 2017). The company offers
communication services like mobile lines, fixed-line, landline, and other internet services
within and beyond the borders of Saudi Arabia. The information technology structure of
any telecommunication company is crucial because it deals with an extensive database
that constitutes vital information, some of which must be kept confidential (Al-Kahtani,
2018). According to the case study, information security, etc. conducted in the Saudi
Telecom Company, it was gauged that the company has set its information technology
infrastructure in a way to effectively and efficiently allow the orchestration and
provisions of the all the telecommunication services(Al-Kahtani, 2018). Therefore, the
company’s information technology is set up in a variety f ways that range from the
hardware, software, telecommunication, information security, etc., which collectively
work together to the enhanced achievement of the organization’s ultimate communication
objectives.
.
What does the assignment about, briefly explain the distinct features:
It focused on the IT used now in the companies, which could help us to learn more about the
technology that is new in the world and what will coming in the future
Brief background of the business including organization details, purpose, and
organizational structure.
They are a pioneer digital champion, always been focused on innovation and evolution, thinking
about future to make it, to stay ahead as a truly meaningful and purposeful organization.
We offer variety of ICT solutions and digital services in several categories including
telecommunication, IT, financial technology, digital media, cybersecurity, and other advanced digital
solutions, with that we are leading the digital transformation nationally and regionally.
They want to create and bring greater dimension and richness to people’s personal and professional
lives
Organizational structure.
STC Group CEO
CFO
Senior VP of Consumer Business Unit
Senior VP of Enterprise Business Unit
Senior VP of Technology and Operations Unit
Operations VP
Senior VP of Corporate Affairs and CSO
People VP and Dean of stc Academy
Procurement and Support Services VP
Regulatory Affairs VP
Wholesale Business Unit VP
Enterprise Accounts VP
Government Accounts VP
Business Operations VP
Enterprise Architecture VP
Corporate Development VP
Business Finance VP
Strategy VP
Customer Value Management VP
Chief Internal Audit
Applications VP
Residential Services VP
Infrastructure VP
Investment Operations VP
Customer Experience VP
Cyber Security VP
Corporate Finance VP
Business Development VP
Mobility Services VP
VP and General Counsel of Legal Affaires
REFRENCE :
STC-senior Management Team,2020
STC-Our Vision and Values,2020
Strategies
Cost leadership is the strategy of lowering the cost of products or services and
offering into a market that competition happened .
July 21, 2019June 7, 2019 Essentials by Kanika Kataria
When products or services lunched into the market usually humans care in the beginning
about products or services price then they would be concern about the other elements
such as :quality , the amount or the capacity , and size, etc.
Product differentiation is marketing process of offering products or services by
distinguish from others in the market . it involves defining the offering’s unique position
in the market by determining and explaining the unique features to the target audience .
The importance of product differentiation is that with increased in competition the
demand has divided among different players in the market . in this case the business
should offer a different unique product or I would say a patent of products or services in
the market which the competition happened, therefore the reason of Product
differentiation is for enter into the market strongly. and it is important for businesses to
make their costumers understand what different they have to offer.
A product can be differentiation based on:
Price, features, performance and quality, reliability, looks, location, etc.
Services add differentiation of factors such as ease to order, delivery on time or before
time, company costumer relationships, customization.
May 24, 2020 Essentials by Aashish Pahwa
The market segmentation is the strategy of dividing the market of potential
costumers based on principles characteristics such as age, gender, needs, interests,
demographical, location, etc. the members of these groups share similar characteristics
may have one common or more of these characteristics which makes the easier for the
marketers to craft their marketing communications massages for the entire group .
May 27, 2020September 13, 2017 Essentials by Arieez Dutta
Example of market segmentation: the kite toy is more likely to purchase by the children
while the lily drone is more likely to purchase by adults .
STC has competitors and STC is a mobile operator and mobile operators are
competitive. May 25, 2020 12:00 ET | Source: BuddeComm
The strategies that improve the performance of STC, I guess are the cost
leadership, and the market segmentation.
Cost leadership is important to improve the performance of the organization specially if
the organization lost the control of the inventory . therefore the organization’s market
share will rise .
Market segmentation is the strategy to catch the potential costumers I think this strategy
is to focus on who the highest audience would purchased the products or services, I
would say this strategy is important for the organization to know its operations and to
know where its commodities are going to distribute.
References
July 21, 2019June 7, 2019 Essentials by Kanika Kataria about the cost leadership
May 24, 2020 Essentials by Aashish Pahwa about the product differentiation
May 27, 2020September 13, 2017 Essentials by Arieez Dutta about the market
segmentation
Saudi Telecom Company
Hardware System of the Company
Hardware systems constitute the physical elements or components of a system
(Alfahl & Sanzogni, 2017). The Saudi Telecom Company information technology
infrastructure has a hardware system that comprises physical components and devices
used by the company to implement its communication roles e effectively and efficiently
(Alfahl & Sanzogni, 2017). Being that communication is the primary role of the
organization, it has physical devices and elements like mobile phones and other
telephony devices that can enhance communication over a distance using the cellular
network technology (Al-Kahtani, 2018).
The Saudi Telecom Company also has portable computers like laptops, desktops,
smartphones, and other personal computers that help store customers’ private information
and all the subscribers to the internet and other telecommunications services offered by
the company (Alfahl & Sanzogni, 2017). The company’s hardware mentioned above
components works together with the software system to enhance satisfactory service
delivery to its customers.
Software
The information technology infrastructure of the Saudi Telecom Company has
software that enhances efficient service delivery to all its subscribers (Alfahl & Sanzogni,
2017). First, the company recently made a software improvement by incorporating the
cloud computing technology in its storage system. The software, as mentioned above,
technological advancement has enabled the company to leverage access to its fixed and
mobile networks and its data centers with a lot of ease (Al-Kahtani, 2018). Based on the
company’s short-time experience since the implementation of the cloud computing
technology, the technology has significantly simplified the management and storage of
the company’s massive database by reliving the hardware storage components the burden
of storage(Al Hamed & Alenezi, 2016). This has been made possible by creating cloud
stores where crucial information regarding the company and its customers are stored and
made accessible by authorized persons.
Information Security
Saudi Telecom Company is a primary telecommunication service provider in the
Middle East, aside from Go Telecom, which is another licensed telecommunication entity
in the region (Alfahl & Sanzogni, 2017). Therefore, the company has large customer
bases, providing several opportunities for cybercriminals to access its information
system, thus posing the company to potential risks like credit card and id theft (AlKahtani, 2018). However, the company has established security features within its
information technology infrastructure like threat detection and incident response
technologies that help prevent insecurity concerns.
Network
Alongside Mobily and Zain Saudi Arabia, Saudi Telecom Company is also a
significant provider of the region (Alfahl & Sanzogni, 2017). The company has made
network advancements and improved its provision of network services to its subscribers
within the area by moving from the 4g to 5g technology (Al-Kahtani, 2018). Research
has indicated not once not twice but time without number that the 5g technology that the
company recently incorporated in its operation has significantly improved its network
services by increasing the potential to support very many communication devices faster.
Telecommunication
The telecommunication department of Saudi Telecom Company is essential for
the company’s communication role because it enhances the transmission of data in
various forms like audio, video, texts, etc. to different parts in the region where the
c0ompany operates (Al Hamed & Alenezi, 2016). The telecommunication sector of the
company, which has recently become more of a video, texts, and data rather than voice, is
supported by communication devices like wireless phones that globally enhance faster
transmission of data.
Conclusion:
We all know that this is the age of technology, and the competition is very intense
between companies to get the most technological features, and in, STC has spearheaded
this area and strongly, which forecasts a spectacular future for this company and for the
country in general, where it is always seeking to create every new in the communications
world
Reference
Alfahl, H., Houghton, L., & Sanzogni, L. (2017). Mobile commerce adoption in Saudi
organizations: a qualitative study. International Journal of Enterprise Information
Systems (IJEIS), 13(4), 31-57. https://www.igi-global.com/article/mobile-commerceadoption-in-saudi-organizations/190622.
Al Hamed, T., & Alenezi, M. (2016). Business continuity management & disaster recovery
capabilities in Saudi Arabia ICT businesses.
Al-Kahtani, N. (2018). The impact of demographical variables on HRM practices in Saudi Telecom
Company: An empirical exploration. Management Science Letters, 8(3), 131-138.
http://growingscience.com/beta/msl/2698-the-impact-of-demographical-variables-onhrm-practices-in-saudi-telecom-company-an-empirical-exploration.html.
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