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Assignment 2
Deadline: 12/11/2020 @ 23:59
Course Name: Organizational Behavior
Student’s Name:
Course Code: MGT301
Student’s ID Number:
Semester: 1st
CRN:
Academic Year: 1441/1442 H
For Instructor’s Use only
Instructor’s Name: Dr xxxxxxxxxxxxxxx
Students’ Grade: Marks Obtained/ 05
Level of Marks: High/Middle/Low
Instructions – PLEASE READ THEM CAREFULLY
• The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be
reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
Course Learning Outcomes-Covered
1 Apply Organizational behavior knowledge and skills to manage diversified culture in the
organizational settings (Lo 2.2).
Assignment 2
Reference Source:
Textbook:Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behaviour: Improving
performance and commitment in the workplace (6th ed). Burr Ridge, IL: McGraw-Hill Irwin.
Case Study: –
Case: Whole Foods
Please read the case “Whole Foods” from Chapter 11 “Team Characteristics And Diversity”
Page: – 362 given in your textbook – Organizational behaviour: Improving performance and
commitment in the workplace (6th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019) and
Answer the following Questions:
Assignment Question(s):
1. What label would best describe the type of team that Whole Foods uses in its stores? Explain.
(1.25 Marks )
2. Describe the advantages and disadvantages of Whole Foods’ hiring process with respect to
managing team composition. (1.25 Marks )
3. What steps could Whole Foods take to mitigate potential disadvantages of their hiring process?
(1.25 Marks )
Part:-2
Discussion Question: Please read Chapter 11 “Team Characteristics and Diversity” carefully and
then give your answers on the basis of your understanding.
4. In which types of teams have you worked? Were these teams consistent with the taxonomy of
team types discussed in this chapter, or were they a combination of types? (1.25 Marks )
Due date for the submission of Assignment:- 2
• Assignment-2 should posted in the Black Board by end of Week-09.
• The due date for the submission of Assignment-1 is end of Week-11.
Answer:
1.
2.
3.
.
.
CHAPTER 11
•
•
•
•
•
Disjunctive tasks
Conjunctive tasks
Additive tasks
Team diversity
Value in diversity problem-solving
approach
p. 353
p. 353
p. 353
p. 354
•
•
•
•
•
Teams: Characteristics and Diversity
Similarity-attraction approach
Surface-level diversity
Deep-level diversity
Team viability
Hybrid outcome interdependence
p. 354
p. 355
p. 355
p. 358
p. 359
p. 354
DIS C USSI ON QUESTION S
11.1 In which types of teams have you worked? Were these teams consistent with the taxonomy
of team types discussed in this chapter, or were they a combination of types?
11.2 Think about your student teams. Which aspects of both models of team development apply
the most and least to teams in this context? Do you think these teams function best in an
additive, disjunctive, or conjunctive manner? What are the advantages and disadvantages
of each structure?
11.3 Think about a highly successful team with which you are familiar. What types of task, goal,
and outcome interdependence does this team have? Describe how changes in task, goal,
and outcome interdependence might have a negative impact on this team.
11.4 What type of roles do you normally take on in a team setting? Are there task or social roles
that you simply don’t perform well? If so, why do you think this is?
11.5 How would you describe your student team in terms of its diversity? In what ways would
there be advantages and disadvantages to increasing its diversity? How might you be able
to manage some of the disadvantages so that your team is able to capitalize on the potential advantages?
CASE: WHOLE FOO D S
Teams are taken very seriously at Whole Foods. Not only are company employees referred to as
“team members,” but teams are given a great deal of freedom to make important decisions. For
example, teams help decide what items to order and sell, and how to price and promote them.
Although it might not seem all that unusual for a company to give teams the liberty to make decisions so they can carry out their core functional responsibilities, Whole Foods goes much further
in providing autonomy to their teams. Perhaps there is no better example of this than how new
team members are hired at the company.
In most organizations, individuals seeking employment fill out an application form or submit
a résumé. Those with qualifications that are judged to match a job description are interviewed
by human resource personnel or a manager to make sure the applicant fits with the job and organization. At Whole Foods, the process is quite different and much more involved. Applicants
not only fill out an application and have one-on-one interviews with managers, but they also
have interviews with panels composed of recruiters, managers, and select team members. But
that’s not all. An applicant who makes it through this process is placed on a team for a 30-day
trial period, after which the team votes for whether or not to accept the applicant on their team.
Applicants who don’t get a two-thirds vote are out of that team. They may be placed on a new
team, where the trial process begins anew, or they leave the company.
This hiring process typically takes about 60 days and is applied at all levels of the organization,
“from cashiers on checkout teams to financial analysts in the home office.” Whole Foods believes
361
362
CHAPTER 11
Teams: Characteristics and Diversity
that hiring decisions should be made by the team members, in part, because they’re the ones who
are most directly affected by the choices that are made. A new hire who ends up hurting a team’s
performance will reduce bonuses paid to team members, whereas the opposite would be true of
a hire that ends up promoting a team’s performance. Whole Foods also believes that the team
members themselves are the best judges of who might fit within their team. Finally, involving team
members in the hiring process promotes a sense of ownership for the decision, and following from
this, team members may be more inclined to help a new hire who is struggling to catch on.
11.1 What label would best describe the type of team that Whole Foods uses in its stores?
Explain.
11.2 Describe the advantages and disadvantages of Whole Foods’ hiring process with respect to
managing team composition.
11.3 What steps could Whole Foods take to mitigate potential disadvantages of their hiring
process?
Sources: D. Burkus, “Why Whole Foods Builds Its Entire Business on Teams,” Forbes, June 8, 2016, https://www.forbes.com/
sites/davidburkus/2016/06/08/why-whole-foods-build-their-entire-business-on-teams/#1553674b3fa1; C. Fishman, “Whole Foods
Is All Teams,” Fastcompany, April 30, 1996, https://www.fastcompany.com/26671/whole-foods-all-teams; Whole Foods, “Whole
Foods Market History,” http://www.wholefoodsmarket.com/company-info/whole-foods-market-history(accessed 3, 31, 2017).
EXERCISE: PAPER PLANE CORPORATION
The purpose of this exercise is to analyze the advantages and disadvantages of sequential versus
pooled interdependence on a team production project. This exercise uses groups, so your instructor will either assign you to a group or ask you to create your own group. The exercise has the
following steps.
11.1 Your professor will supply you with the materials you need to create your final product
(as many paper airplanes as you can fold to quality standards in three 5-minute rounds).
Instructions for folding the paper airplanes and judging their quality are provided below.
Before you start work on your airplanes, do the following:
a. As a group, select a team manager (who will supervise operations and get additional
resources as needed) and a team inspector (who will judge the quality of the work on
airplanes).
b. Familiarize yourself with how to make a paper airplane by folding one according to the
instructions.
c. Be sure you are in a space where all of the team members can work comfortably.
d. To the extent possible, move away from other groups.
e. Familiarize yourself with the information about the Paper Plane Corporation.
11.2 Your group is the complete workforce for the Paper Plane Corporation. Established in
1943, Paper Plane has led the market in paper plane production. Presently under new management, the company is contracting to make aircraft for the U.S. Air Force. You must
determine the most efficient method for producing these aircraft. You must make your
contract with the Air Force under the following conditions:
a. The Air Force will pay $200,000 per airplane.
b. The aircraft must pass a strict inspection by a quality control manager.
c. A penalty of $250,000 per airplane will be subtracted for each failure to meet the production requirements.
d. Labor and other overhead will be computed at $3,000,000.
e. Cost of materials will be $30,000 per bid plane. If you bid for 10 but make only 8, you
must pay the cost of materials for those you failed to make or those that did not pass
inspection.
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